My Biggest Business Struggle.

16.10.12



Today my "shop talk" is a bit embarrassing.

I really struggle making business related phone calls.  The main issue is the language barrier.  I live in Germany and my business is based out of Germany, however I am not  a native German speaker.  I have to speak in german when I am making business calls, yikes.

-First of all, it is a struggle to even get myself to make the call. Calls are the one thing I put off as long as possible, when it comes to running my shop.

-During the call, the trick is understanding and not sounding incompetent.  I am just a baby business owner and I have only lived in Germany for two years now.  Those two things, make it tricky during business calls in German.  I start sweating pretty much instantly. 

-The final tricky bit is, recalling what we discussed in the conversation, once it is over.  While I am speaking to the person, I am so focused on understanding, that there is little that sticks after I hang up the receiver.  I have learned now, that I have to take notes during the conversation so that I can recall what was discussed. Otherwise, I have to call back and that is just double hard to do.

In your job what do you put off as long as possible?

Anna


2 comments

  1. Hard to believe, Anna. Your German was already brilliant after just a few months in Germany! But I know exactly what you mean - my first days in Ireland were horrible when I had to take all these business calls. I remember me saying "Can you spell that, please?" while I was taking notes all the time :D

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  2. you are amazing for even attempting that! pure bravery!

    Thank you cards are something I don't intentionally put off, but they often don't go out as quickly as I would like to people who deserve them because I am often so focused on work. One thing about my business that I don't want to neglect is making sure my clients and the people I work with know how thankful I am for them.

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